Return

At SomaScents, we want you to feel good about your purchase. If you're not satisfied with our products, we offer returns on eligible orders under the following conditions:

Eligibility

  • Returns are only accepted for orders shipped within the UK (will be available soon in the US). We apologise that international returns are currently unaccepted.
  • Requests must be made within 30 days of the delivery date.
  • Returned items must be unused, undamaged, and in their original packaging.

Fees

  • All returns are subject to a 20% restocking and handling fee, which will be deducted from your refund.

How to Request a Return

  • To start a return, please email us at care@somascents.com with your order number and reason for return. We will provide you with detailed return instructions.

Important Notes

  • We do not cover return shipping costs unless the item was received damaged or incorrect.
  • Refunds will be processed once the item is received and inspected.

Thank you for supporting SomaScents. If you have any questions, feel free to contact us at care@somascents.com.

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